Client Testimonials

Editing Note

Some testimonials have been edited to comply with The Canadian Real Estate Association's usage rules for their trademarks "REALTOR®, REALTORS®, MLS® and Multiple Listing Service®" and logos "REALTOR.ca" and "mls.ca". The text of edited testimonials is noted by "[correct trademark usage or generic term inserted]".

Testimonials

"Mark, your service worked exceptionally well for us. In fact I doubt I’d sell another house the traditional way again after our positive experience with your system. We’ve tried the “for sale by owner” route before. While I think that can work when the market is very hot, these days if you are not on [MLS®] and not offering competitive commission to the buyer’s [REALTOR®] you will likely be less successful. Those two items combined with doing a little local research to make sure you price your home for today’s market are the keys to success in my mind. Our home sold in 30 days in a very slow market. I can’t stress these points enough; get good comparatives and price your home based on the current market, not what houses were selling for last year or worse 2 or 3 years ago. Offer the going market commission to the buyer’s agent. And approach negotiation with potential buyers without emotion and with common sense. You can easily find the sold price to listing ratio for your market. Be prepared to sell for 2 or 3% below asking price if the ratio is 97% in your market which was the case in our town. For sellers willing to handle the communication directly with potential buyers and their [REALTOR®], it’s a no brainer. You get the same [MLS®] exposure you would with a full service [REALTOR®], the buyer’s agent is happy to show your home if you offer fair market commission and you save a lot of money for that little extra work. In our case the saving was around $8,000."
Paul and Susan Larsen, Nanaimo, BC February 14, 2013

"When it came time to sell our condo, we pro-actively looked for ways to save on fees. We had heard about For Sale By Owner (FSOB) services but was worried we would get in over our heads, not only because we have never sold a home before but also because our lives had recently become very busy with the arrival of a new baby. We then ran across myrealty.ca during an internet search. The fees for myrealty.ca were a bit more than the typical FSOB service but we were attracted by the promise of support from a real [REALTOR®]. Granted, FSOB services also offered support on their websites but the nature of that support was hidden behind opaque pay-walls. We decided to pare down our choices by submitting preliminary questions to these respective websites about the nature of the services offered, and the success we could expect from using their service. The two FSOB services we e-mailed did not bother to respond to our questions. Mark from myrealty.ca, on the other hand, responded promptly to our questions and assuaged all our concerns. That was a preview of our relationship because after we decided to go with myrealty.ca, Mark continued to respond promptly and knowledgeably to all our e-mails. After Mark listed the condo on the [MLS®], we immediately had buyer agents calling us to see the condo, and we ended up selling the condo within 10 days of the listing! During the review and signing of the purchase contract with the buyer agent, we followed along using a checklist provided on the myrealty.ca website and the contracting process and subsequent sale all went through smoothly. I'm still a little shocked at how easy everything was and it has confirmed thoroughly in my mind that fees charged by conventional [REALTORS®] are much too high. I would definitely use myrealty.ca again!"
Diane & Yan, Calgary, AB January 8, 2013

"As a young family looking to sell our house we did not know what would be our best bet for real estate service living in a small rural town. We weighed traditional local expensive services, do it your self "purchase services" you wont use up front with add on MLS® exposure services later for more up front money, and then myrealty.ca. It did not take long to find the benefits myrealty offered far outweighed any other services on the market. From start to finish things were explained, Mark was available to answer any questions in a timely manner, and before we new it we had our house on MLS® with no upfront costs. Once listed the showings began and before we new it we were packed up and out the door and kept a bunch of money in our pockets. The only obligation we had was 0.5% and a selling commission of our choice. The low percentage cost of using myrealty also allowed us to offer a fair and competitive selling commission with no hesitations that definetely aided in the selling of our house. We calculated our savings using myrealty and offering of a fair selling commission was still over $9,000 compared to traditional services. If you are looking for the cheapest and shortest listing service around then there are a couple of other do it yourself options out there that may save you a buck or two. However you are paying up front, you have shorter listing periods then what myrealty offers and if you don't sell you are invested with out of pocket money with no refunds. If no upfront costs, no upfront purchasing of services you don't want with continued short term renewal costs, only pay if you sell and ease of use are important to you then myrealty.ca should be your choice. When the time comes to sell again myrealty.ca will be my first stop. "
Travis & Melissa, Westlock, AB September 13, 2012

"Just wanting to thank you again. Selling my Mom's condo was so easy with all your help. You were so quick to reply to any questions, one time I didn't even get my computer closed and you were already calling on the phone! I would do it myself again, as it saved my Mom lots of money in fees, and would recommend myrealty.ca to anyone selling their home."
D. Kawecki, Oshawa, ON May 12, 2012

"Thank you so much for your helpful advice and guidance. Listing on myrealty.ca proved to be the right choice to sell our home quickly and for a greater price than other realty agents suggested we would get. It does take some work to stage and show your own home but it paid off for us."
S. Gadd, Nanoose Bay, BC September 16, 2011

"Despite many comments from realty agents our house sold in 2 weeks for more than what realty agents wanted to list it for. Mark was extremely helpful and always on hand to answer the many questions we had. The cons of using this method would be dealing with agents who are uncomfortable dealing with the homeowner, I was not prepared for this, however if we are to sell again we would list again through myrealty, we just would be a little more prepared to deal with challenging agents representing buyers."
C. Dodds, Pickering, ON May 19, 2011

"We very much appreciated the service offered in listing our home. We were prepared to stage our home and coordinate the showings ourselves which I suspect many people are. The end result for us was that we sold for a price higher than what the three agents suggested that we contacted originally and we sold in a timely manner. Our questions were few but you answered them all. We are completely satisfied. Thank-you."
John and Judy Jeffries, Surrey, BC April 17, 2011

"THANK YOU. It was my great pleasure to deal with you in regard to listing and selling my property. Before I decided to choose www.myrealty.ca I was thinking of just advertising in local newspapers and on the Craigslist or for Sale by Owner in order not to pay that much for commission for the agents. But it was bothering me if I choose that way, it is not going to be on [the Real Estate Board of Greater Vancouver's MLS® system]. When I went to your website and saw how little you ask for the listing commission (0.5%) in order to have my property listed on [the Real Estate Board of Greater Vancouver's MLS® system], which means available for all [REALTORS®] and the public, I was pleasantly surprised. I use to be a [REALTOR®] and I know very well how much it would cost me to list my property with another [REALTOR®]. In selling my property for $280,000 with you I saved at least $ 4,500 on commission. I paid just buyer’s [REALTOR®] the full commission. The best of all, I was immediately informed about any inquiry by the email or by text messages by you. I was responsible for showing my property, which is not a big deal, and I didn’t miss any showing. I sold my property within 3 months. Thank you very much and it will be my pleasure to recommend you to all my friends."
Adriana Jadranka Matic, North Vancouver, BC April 5, 2011

"Dealing with Myrealty was easy and the best part it was painless. Thanks for the opportunity to do it yourself."
Dave Lewis, Nanaimo, BC March 21, 2011

"My property selling journey with Mark Annable at myrealty.ca was a 5 star experience. myrealty provided an avenue for me to list [on the Vancouver Island Real Estate Board's MLS® system] without signing "[an agent's] agreement", but also a realistic way to interest [REALTORS®] by offering a commission based on my vision of a fair commission. Potential buyers will view the [Vancouver Island Real Estate Board's MLS® system] listing and request that their [REALTOR®] make arrangements to view the property. myrealty's commission is more than fair and my only regret is under utilizing Mr. Annabel's vast knowlegde of the realestate business. I recommend myrealty.ca to anyone thinking of selling their own home."
Andrea Anderson, Courtenay, BC March 3, 2011

"I have used MYREALY for two of my most recent home sales in the GTA. I found the service to be an efficient means to list my property in order to control my expenses and to maximize my return. It felt to me that is was a absolute winning combination. I was able to reduce my selling costs, but still allowed maximum exposure through [the Toronto Real Estate Board's MLS® system] and also on MYREALTY.ca. Also, if I had any questions, Mark always responded in quick efficient manner therefore putting myself at ease, that I always had someone to answers any questions I had during this process from start to finish. Both my homes sold quickly, and I am thrilled with the results. I am always happy to recommend MYREALTY to my family and friends."
Brad King, Mississauga, ON January 10, 2011

"Thank you for the availability of your service. Your terms were, of course, very fair and reasonable with respect to our desire to keep our costs low and not have a long term commitment to a sales agent. It was great to be able to list our home on the [Toronto Real Estate Board's MLS® system] which allowed us more exposure to the local buyer's agent's in our area. We also very much appreciated your seasoned advice on our sale and your prompt response to all of our queries and contacts to you regarding the sale of our property. Thank you very much for all your help. I would add that we wouldn't hesitate to recommend your services to others in the future, however, through the course of our sale, and numerous queries to us about our "for-sale-by-owner" process, we already have, many times!"
Keith Goodrich, Georgetown, ON November 3, 2010

"We chose myrealty.ca for mainly two reasons: we went through two [agents] and were very unhappy with them, and going through myrealty.ca would save us money on [agent] fees. We were very happy with the outcome. Our house sold in two weeks of being listed on myrealty.ca. Mark answered all of my questions along the way and was very helpful in guiding us through the sale process. The website has ALL the information you need. Super easy and quick! And best of all, we saved $$ on [agent] fees! Thanks myrealty.ca!"
Melissa Williamson, Maple Ridge, BC September 22, 2010

"It was really a very good experience to be my own listing agent by working with Myrealty. We grabbed the opportunity to study the market and determine a realistic selling price for my home. The process is rather intuitive, not complicated at all. Besides, help is readily available from Myrealty. I certainly would do it again next time when I sell. It saves time and saves money. Most of all I am in control of the entire selling process."
Jamin Tao, Burnaby, BC September 16, 2010

"Selling my home using myrealty.ca was one of the best decisions I’ve made. It was extremely easy and saved me thousands in fees. I got the exposure I wanted on the web and was able to get my home sold in under a month. I strongly recommend using this service to anyone thinking of selling their home. Thanks!"
Cory Rayson, Langley, BC August 27, 2010

"We were very pleased with the service from MyRealty.ca. Mark was easy to deal with and always responded to our questions very quickly. We tried selling privately using a sign and newspaper ads but received very little response. MyRealty.ca gave us the exposure we wanted on the [Toronto Real Estate Board's MLS® system] without having to pay a high commission to a listing agent. Our phone started to ring the day the listing went on the [Toronto Real Estate Board's MLS® system]. We had some negative feedback from Buyers agents who told us that they wouldn't work with us because we were "destroying the system". However, we found a buyer who was very happy to deal with us as we both saved on the sale/purchase. We used the sales contract from MyRealty.ca and found it easy to understand. The deal closed smoothly. I would highly recommend MyRealty. It is the "new system" of selling your home."
Ron and Maria Clark, Toronto, ON July 12, 2010

"myrealty.ca is a great service for anyone who wants to maximise their capital gains. The few hours it took us to prepare an [MLS®] listing ad and manage our property showings was more than compensated by almost $10,000 saved in [agent] fees. [Agents] can make the process seem so complex and overwhelming but it need not be with Mark's guidance along the way as well as his superb website materials to registered clients."
S.K., New Westminster, BC June 7, 2010

"Myrealty.ca offers a great choice for someone who is proactive and capable of selling a property with some knowledge of the process. I listed my condo on this site, and had an accepted offer at full price within 2 weeks. I really appreciate having a choice and thank Mark Annable for a well organized website that can get your listing up on [the Fraser Valley Real Estate Board's MLS® system] within a few days. As a real estate investor, I can highly recommend this service."
R.S., White Rock, BC May 26, 2010

"We had our home for sale 255 days with many showings, what a pain. I often thought these [real estate agents] have no game, just like put a sign up and the buyer will pull a few hundred thousand dollar$ out of pocket on their own and money will magically appear in everyone's pocket, brokerage, seller agent, buyer agent, seller. My realty made it simple, pay 0.5% get listed, pay/control what you like for commission to buyer agent and sell it privately or let buyer agent show it. We sold in days, not weeks nor months. Very pleased and have already recommended two friends."
Youn Sabean, Surrey, BC May 11, 2010

"Patience is the name of the game. I found the service worked great, I set my own appointments, found how the recorded message came through email was also convenient. Any questions I had I emailed Mark he either called or emailed me what I needed. For the residents of Ontario, pay the 2.0-2.5 percent to the other agent. I had over 20 showings. Thanks Mark The service works"
Scott Bain, Scarborough, ON March 15, 2010

"We decided to sell our home by ourselves as we wanted to save some money. After searching around I was really glad to come across myrealty.ca because they were the only one that will list us on [the Real Estate Board of Greater Vancouver's MLS® system] and the commission was very reasonable. I contacted Mark and he walked me though the process of how it works and was always there to answer the many questions we had. We sold our place within 9 weeks (during the Christmas/New Year holiday) and by listing on myrealty.ca, we saved well over $10 000. If we're to sell again I will definitely use myrealty.ca. Thanks Mark for your help and for the making process easy and straight forward."
Tracy Truong, Burnaby, BC March 5, 2010

"We have now sold a house and a condo using myrealty and have probably saved ourselves in the region of $8000. Naturally this makes us very happy! Using myrealty did mean a little more work for us. We had to schedule the prospective buyers and show them the properties - but of course, we were better able to answer questions than [an agent]. We also had to arrange the paperwork for the sales, but in both instances the [agent] working for the purchaser was very willing to help, as was Mark Annable. We will certainly use myrealty again and have no hesitation in recommending their services to anyone."
Paul Welch, Courtenay, BC February 9, 2010

"When I decided to put my condo up for sale I knew that I wanted to do it on my own but was not really impressed with the for sale by owner companies out there until I came across Myrealty. Myrealty was the only company that charge me only after the sale of my home and was the only company to put my home on [my local real estate board's MLS® system]. I was able to successfully close my home in two weeks! I took the suggestions of the previous sellers from Myrealty and paid 2.5% commission. When I finally got my offer my agent Mark was there to help me and assisted me with the entire transaction from start to finish. I am very pleased with the entire process and plan on using Myrealty again and have suggested to my family and friends to try Myrealty next time they are selling their home. Thank you for making this process an easy and stress free one."
Marcia Rossi, Mississauga, ON February 5, 2010

"We tried to sell our home through a FOR SALE BY OWNER website; it was a total waste of time and money. The activity only came after we registered with Myrealty Services. Once our listing was posted on [REALTOR.ca], we starting getting calls from interested clients and brokers. Mark was very helpful when dealing with Offers and in negotiating the final sale. His advice proved very valuable. Not only did we find working with Mark very satisfactory, we also saved a great deal of money. Since selling our home, we have recommended Myrealty Services to other people."
Dale & Marylea Martin, Oakville, ON January 11, 2010

"Having your home listed on [your local real estate board's MLS® system] (aka Realtor.ca) is probably the best way to expose your home to potential buyers. Myrealty.ca was a great service as they provided us with [a listing on the Fraser Valley Real Estate Board's MLS® system] and the needed paperwork to close our own sale without any hefty commissions. I have already recommended this service to friends and family and will continue to do so! Thanks myrealty.ca!"
Amelia Friesen, Surrey, BC December 13, 2009

"We have been buying and selling homes for the last five years. Before discovering myrealty.ca we spent lots of money on advertising that failed to bring us potential buyers. Once Myrealty.ca displayed our ad on [the Fraser Valley Real Estate Board's MLS® system], we had consistant showings, and sold our homes within a short period. Myrealty.ca is a very reasonable investment to pay for a service that delivers. Thanks to Myrealty.ca we have sold successfully for the last three years, and will continue to use this fantastic service."
Sandy and Phil Tom, Surrey, BC November 16, 2009

"The sale of our townhouse was very easy. After trying to find buyers on our own with little success, I had a friend who suggested your service. Having our property on [the Vancouver Island Real Estate Board's MLS® system] made all the difference, and we had a prospective buyer within 3 days of listing. They ultimately bought our place the next week! Great timing when the market was getting hot again in Campbell River. Thanks again."
Dave Gosnell, Campbell River, BC October 1, 2009

"Mark, as a contractor, I am in a very competitive business, and being able to list my houses on [the Vancouver Island Real Estate Board's MLS® system] for only 0.5% affords me a decided advantage over the competition. Your service far surpasses that of any other realty company, and you provide that service at a fraction of the cost charged by others. Be assured that your superior service, along with an incredibly reasonable commission structure is highly appreciated in helping us meet the economic challenges faced by so many independent business people. Keep up the good work."
Jasmine H. Frye, President, Precision Built Homes By Frye Holdings, Ltd., Ladysmith, BC September 3, 2009

"It was great working with myrealty.ca -- they were there to offer advice and very responsive to questions. All the forms I needed were right on the website and everything was done at our convenience. I'd highly recommend their services."
Beverley Wood, Duncan, BC August 20, 2009

"We tried to sell our home privately. After several showings, we had no offers. Then we were referred to myrealty.ca by an acquaintance. Offering the standard seller commision of 2.5 percent brought us all kinds of serious buyers, costing us only the listing commision of 0.5% to advertise it on [the Toronto Real Estate Board's MLS® system]. We also had insider information on sold prices of comparative properties, through our agent with myrealty.ca. We were able to market and sell our properties, which had a very limited market in a very short period of time. Thanks to myrealty.ca. We will definitely consider myrealty.ca in the future."
Gregg and Catherine, Toronto, Ontario July 20, 2009

"I have 3 recommendations about selling your property with Myrealty.ca: 1- Get organized 2- Get organized 3- Save money, get great service, lots of good advice and ensure you contact MyRealty.ca to help you with advertising and follow the steps for the sale of your property. Once you register with MyRealty, you will get an e-mail from Mark, and a Contract. The contract is pretty straight forward. You will be given some input on the information that you may want to place on [the Toronto Real Estate Board's MLS® system], and you will be asked for some pictures. Then you will have to take care of showing the property, or arrange for a lockbox. I did follow his web advice about forwarding the e-mails from my e-mail account to my phone (they come on my phone as a text message), so I did not miss any opportunity to be contacted by [an agent] with a buyer. My property was seen by 40 [agents] with buyers, and was sold in 30 days at 97.5% of the asking price. All these numbers (40, 30 and 97.5) are the average for this building. Which makes me think I got the same results with MyRealty.ca than with any other [agent], but I saved money on the commission. I will use MyRealty.ca again, it was a learning experience that saved me money and gave me lots of satisfaction."
Pablo Tiscornia, Toronto, Ontario June 9, 2009

"We used MyRealty.ca to get our home in the Beaches on [my local board's MLS® system]. Everything was easy and we sold our house for our asking price in 1 day! We saved over $20,000 in [agent] fees."
Chris Houston, Toronto, Ontario January 15, 2009

"My experience in listing with myrealty.ca was very positive. I enjoyed the convienence of having all the necessary forms in a "bundle" (which saves a lot of time), and the convenient ways of submitting the forms - fax or scan/email. I made several changes after the listing, e.g. price change and contact information change, both of which were taken care of very quickly. Most of all, I enjoyed the promptness in response time for my questions, which I did not get by listing with other agents. All of my questions, concerns, and inquiries were answered within 24 hours, if not within hours. It's unfortunate that I did not know of this service before, otherwise I would have listed with myrealty.ca right from the beginning. I would highly recommend myrealty.ca to anyone wishing to list their homes for sale."
Rakesh Vithalbhai, Surrey, B.C. December 15, 2008

"I can't begin to express enough how pleased and privileged I am to have accessed Mark Annable's website. I was unaware that myrealty.ca existed until I accidentally stumbled upon the website while surfing [mls.ca] for real estate in the Robson Valley. Curious and intrigued, I followed the link and began reading and researching myrealty.ca. I had investigated multiple FSBO websites, but was not convinced I would get the full exposure and potential to sell my home like I could get on [my local board's MLS® system]. And...the rest is history. I sold my home and acreage successfully on myrealty.ca within 10 weeks. It was very, very easy to do with Mark's help and all his website documents explaining the journey of selling my home from start to finish. During the listing, I really felt black listed by local real estate agents, even though I felt I was offering a decent selling commission. I even had one local agent use scare tactics on me just so I would re-list with him once my listing expired with Mark. But I was determined more to do it on my own through [my local board's MLS® system] on myrealty. I will definitely use myrealty.ca in the future. I highly recommend this service to everyone and anyone who wishes to be in control of selling their own real estate. Thanks so much Mark...I am forever grateful for your help and support through this real estate sale AND for providing this valuable service to the public."
Felicia Eaton, Cranbrook, B.C. October 6, 2008

"This is my second home sale through myrealty.ca. It has been on both occasions, excellent service. I sold 1211 Mountain Ave, Kelowna BC & 2404 O'Reilly Rd, Kelowna BC. My tip for people considering using this service; offer a good sell commission...that gets hundreds of people working for you, and you still save thousands over standard listing. We'll be in touch, as I am a firm believer in your service!"
Dan, Kelowna, B.C. June 25, 2008

"I was extremely happy with the service myrealty.ca provided. It was my first time selling property and they gave me a feeling of confidence. My sale was riddled with ups and downs, but myrealty.ca was right beside me to handle 5 offers. Their professionalism, great customer service and availability made them a pleasure to work with. I could not have done it without them and I am planning to use their service again to sell my second property. Also it doesn't hurt that I was able to save a bundle on commissions."
Tanya & Iain, Toronto, Ontario May 25, 2008

"We would highly recommend myrealty.ca to anyone considering selling their property. The exposure through [my local board's MLS® system] listing was great, we had numerous buyers agents wishing to show the property immediately after listing. All the information and documents necessary for the sale of the property provided by myrealty were easy to use and understand. Assistance was provided during the selling process and questions regarding the sale were answered promptly through e-mail."
Colin Ripper, Toronto, Ontario May 17, 2008

"I am very satisfied with the service myrealty.ca provided. My house was sold in less than one month. My past experience with other [real estate agents] was somewhat disappointed, I was under the impression that not all the potential buyers get to see my house through their service. Since I switch to myrealty.ca, I received more response than I expected from buyers through myrealty.ca. I feel I have full control over the sale of my house, so I really appreciate the existence of myrealty.ca. I am also very glad that I saved a lot in commission."
Sujin Chen, Surrey, B.C. April 17, 2008

"Our experience with myrealty.ca was overall very positive. In addition to getting access to [mls.ca], which in our opinion is paramount for selling one's house in Ontario, you were very prompt and detailed in answering any questions that have arisen during this time period. At the same time we were happy to have saved in the range of 4% in commission fees as compared to using a full service agent. We are now home free! Thank you!"
Silvia & George, Richmond Hill, Ontario March 18, 2008

"I want to thank you for the incredible service you have rendered our company this past year. At a time of rapidly escalating home prices, we have not listed our homes with brokers in order to pass on the approximately $20,000 in savings on real estate commissions on the average-priced home to our customers. This approach has allowed us to continue to offer homes at a price that is consistently below the market average. However, your reasonable commission structure has made it possible for us to once again list on [our local board's MLS® system] at a price that does not affect our competitive advantage over other builders. Your professionalism and prompt attention to our needs is highly commendable. We look forward to a continuing relationship."
Jasmine H. Frye, Ladysmith, B.C. November 23, 2007

"Thank you very much Mark for all the hard work you provided on the sale of my property. Not only was the property listed promptly on [my local board's MLS® system], but your help throughout the entire sales process proved valuable. Your fast response to my questions was impressive. I enjoyed having full control of the sales process using your service and I was surprised at how easy and smoothly the sales transaction went. I will recommend your service to others. Once again thanks for providing this service."
Angelo Cina, Mississauga, Ontario October 9, 2007

"Our experience with myrealty.ca has been a very positive one. All steps are easily understood, the support is great and so is the follow-up. We sold our apt in 3 weeks, had numerous visits with and without agents and had multiple offers. We would definitively recommend the service to anyone interested in selling their property and saving money with little effort. Thanks again."
Francois Guibat & Francine Marchand Now living in Montreal where this service is unfortunately not offered. October 4, 2007

"I just want to send you a note of thanks. We greatly appreciate the service you provide through Myrealty. You literally saved us thousands of dollars in the selling of our home and gave us all the exposure one could hope for. Your quick responses by email and phone call was a great comfort to us and went beyond what we expected. I try to tell everyone I know about this service, and you can count that I will use it again if I ever need to sell another home."
Steve Wallace, Warkworth, Ontario August 14, 2007

"We would like to thank you for all your assistance with the sale of our property in Ontario. Your service is very simple to use. Having the commission paid when the home is sold was also very useful for us. We were able to complete the forms and have our property listed on mls.ca in no time. You provided prompt referrals of potential buyers gave us the opportunity to maximize the sale price. Your assistance in negotiating and managing the process was also invaluable. We certainly had a positive experience using MyRealty."
Paul Clarke, Stouffville, Ontario June 18, 2007

"Twice we sold property through MyRealty and we are very satisfied with their service. If we had any questions or concerns with the sales we always got prompt advice."
Sophia Keuris, Kamloops, B.C. May 26, 2007

"We were very happy with the service we received from Mark at myrealty.ca. We would definitely sell our home this way again and will recommend this method to others. We sold our townhouse in eight hours! Mark was available to us by phone every step of the way."
Daron and Brenda Rutter, Maple Ridge, B.C. May 17, 2007

"I am the type that searches for a new home on the internet through the multiply listing service and only after it interests me do I go physically to look, so when it came time to sell our house and I came upon myrealty.ca I knew it was perfect for listing our home. I had checkout all the “sell it yourself” sites on the internet as well as the local paper and all want money upfront. Myrealty puts your house on [your local board's Multiple Listing Service® (MLS®)] website and you can even have a link to your own website for more into. We only had our house for sale for two months and it sold! Mark at Myrealty was also very, very helpful in answering all my questions and helping us through offers etc. plus the site has many forms that can be used to make the sale go smoothly. It really was a great way to sell and I would not only use myrealty again but I would also tell any of my friends that are thinking of selling to use them. Thank-you."
Tracy Dunlop, Big Lake Ranch, B.C. May 8, 2007

"Wow this is our second time using myrealty to sell our home. And once again it was perfect. I love the ability to control the whole sale of my home myself. We sold within 2 weeks! We had listed with another agent and it was horrible. The agent came very highly recommended and he did nothing. He promised us an open house and didn't show up, he promised another open house and forgot to put out signs or advertise and then couldn't figure out why no one showed up. All my husband and I kept saying to each other is that we wished myrealty was in Alberta. then we checked and he was now in Alberta! we were very excited. And signed up immediately! This is really the only way to do it. Its very cost effective and Mark is amazingly helpful. I will never go back to an agent again! I would and have highly recommended myrealty to anyone wanting to sell their house."
The Ditty's, Chestermere, Alberta April 6, 2007

"Mark was there for us every step of the way and made the sale of our home effortless. myrealty.ca is an easy service, even for the novice home seller. When the time comes for us to sell again, myrealty.ca is the one we will choose."
Todd Graziadei and Tiia Meere, Kelowna, B.C. March 30, 2007

"I was so pleased to discover myrealty.ca. This is the level of realty service that suited me perfectly as I could still pursue the “For Sale by Owner” advertising route and have [a listing through my local board's MLS® system] for a low commission. The added benefit of having a [real estate agent] to help me through the negotiation and completion process (via e-mail and phone) also proved beneficial. I saved at least $20,000 in commissions and would definitely list again with myrealty.ca."
Susan Verver, CA, Gabriola Island, B.C. March 21, 2007

"Thanks for the help selling our house. You guys made it very easy and we especially appreciated the help and advice when we needed it. In total the whole sale took only 3 weeks once we were set up with you."
Wayne and Susan, Duncan, B.C. March 15, 2007

"Myrealty.ca is a great way to sell your property yourself and get the [exposure through a listing on my local board's MLS® system] that only [real estate agents] can offer. We sold two properties simultaneously to two different investors. Both properties were in Courtenay on Vancouver Island and both investors were coincidently from Edmonton. Both deals were signed within five days of each other after being listed for about 6 weeks. But here's the best part: Both sold for 98% of the asking price and neither one of the purchasers were using a [real estate agent] so no selling commission was paid. We sold $510,000 worth of real estate and only paid Myrealty.ca $2,550. We're not saying it was easy, we had about 30 showings over the 6 weeks and each showing had to be arranged to suit 4 different tenants. But in the end it was well worth it. Myrealty.ca was the perfect service for us because we weren't afraid to do this stuff ourselves. Also, Myrealty.ca has their electronic business services down to a science - very slick! If you don't mind 'playing [real estate agent]' and you want to save yourself thousands of dollars (we saved about $15,000), then this is the way to go!"
Jim & Tessa Stewart, Courtenay, B.C. February 2, 2007

"Thank you for the sale on my condo in Toronto. I found the process on myrealty.ca to be extremely helpful, efficient, and user friendly for the do-it-yourself individual. I saved thousands on real-estate commissions and benefited from [a listing with my local board's MLS® system]. After being disappointed from trying Toronto FSBO sites, myrealty.ca provided the workable solution I was looking for. Thanks again."
S. Watkins, Toronto, Ontario January 10, 2007

"We feel, unequivocally, that we made the right decision by using myrealty.ca. We recommend myrealty.ca regularly to friends if we feel they are the type who would want to maintain maximum control over their real estate transaction and save money on the commission paid. For us, your real estate company, which is essentially a DIY (do-it-yourself) real estate agency that provides [a listing on your local board's Multiple Listing Service®], is the best type of agency to use. Since we prefer to do for ourselves what traditionally the real estate agent has done, we don't understand why we should pay an agent via an exorbitantly high percentage-based commission structure when we are really only using their services in the final buying or selling stages of a transaction. Also, we have found through experience that as the real estate market heats, agents sometimes don't even offer the service that they traditionally have offered, yet they still collect a significant commission. For example, we encountered an agent working for a buyer who would not take the time to accompany his client to view our property. The client came alone. This agent never physically presented himself to us as seller prior to an offer being made by his client. This agent literally was invisible despite the fact that his client was sufficiently interested to write a serious offer. The offer was presented via fax from the agent's local office. And for this, the agent would have collected the full normal commission. The real problem is that clients allow agents to get away with this nonsense. Our lawyer literally exclaimed "That's nothing!" when he saw the commission we paid to myrealty.ca. It is rare for an experienced lawyer to ever exclaim, but he asked us specifically how we discovered myrealty.ca since he was impressed by the modest commission. There is no question that the myrealty.ca method of buying and selling real estate is the way of the future. People are more savvy now than in past about the services for which they pay. With information so readily available via the Internet and publications, there is no going back to the old way of relying on somebody else to handle likely the largest financial transaction of your life."
Murray & Konomi Lycan, Burnaby, B.C. September 6, 2006

"Thank you for the excellent service provided during the recent sale of my condo in Coquitlam. After using [my local board's MLS® system] to establish a price, I listed the property and had offers within a week of the listing date. My final sale price was 97.5% of the asking price, and I paid only the regular commission to the buying [real estate agent]. In addition, I used a notary from your recommended list to process the sale, which resulted in a $500 savings ...Your prompt response to email enquiries and help with the forms was a big help, and I would fully recommend your services to any prospective seller."
Wendell Miles, Edmonton, Alberta August 26, 2006

"Our experience with myrealty.ca exceeded our expectations. We managed to sell our house within two weeks for more than our asking price. We found that Mark Annable was available to us at a moment's notice by email and phone. He was pleasant to deal with, and had some great suggestions for us while we were in the middle of dealing with outside [real estate agents] and their buyers. The people who ended up buying our house found us on the mls.ca website. The 0.5% commission paid to myrealty.ca was excellent value for the service we received. We told many people about your service and they were all very surprised to hear that our listing was on [my local board's MLS® system]. This was obviously seen as a huge advantage, and we believe that it was. Thanks again for giving us such great service. Everything went well and the whole process was straightforward and seamless. Thanks so much!"
Riette and Dan Kenkel, Mission, B.C. July 25, 2006

"We were very satisfied with your service. We got quick response to our phone calls and emails and will recommend you to our friends."
Sophia Keuris, Chase, B.C. June 17, 2006

"My experience with your company was exceptional. My house sold in very short time, 3 months I believe, not bad for Bowden which average listing time is 5 months, much shorter than listing with FSBO sites or with a "regular" [real estate agent]. I had more interest once listed with myrealty.ca than with any other method I used to sell. Thank you so much for providing this service."
Elisabeth Edgar, Bowden, Alberta June 1, 2006

"The experience that we had with using myrealty was nothing short of outstanding. The process is very simple and even when there were things that arose that we weren’t sure about help was always right there, either through the website or a quick e-mail which we always had a very prompt response from. Our place sold in less then a week with little to no stress involved. Plus we saved money that, normally, would have found its way to an agents pocket instead of my family’s future."
Chris & Jane Parfitt, Port Coquitlam, B.C. May 17, 2006

"I would definitely recommend myrealty.ca to anybody in the market looking to sell their home. I found your system to be very user friendly and efficient. Being able to sell my home within less than a month, while paying half of the commission that I would pay in a traditional real estate transacation, made for a great experience."
J. B., Vancouver, B.C. March 23, 2006

"Thanks for your help with the sale of my home. I found the process with myrealty.ca to be simple and efficient. I never felt like I was in over my head. I got the support I needed when I needed it -- even on the weekends. I have already recommended myrealty.ca to friends and colleagues. I think it's a great concept."
Zaheer Shivji, Vancouver, B.C. March 3, 2006

"We wouild like to thank 'myrealty.ca'. Your service was prompt, helpful, simple to use, and best of all our house sold in less than a month doing it your way. Your fee was so reasonable, we would reccomend your services to any home buyer or seller. Thanks again."
B and J Hofmann, Cumberland, B.C. January 14, 2006

"After using MyRealty, we still can't believe how easy it was. Yes, there was work to do, but we sold our home, saved thousands of dollars, and had a pretty good time in the process. Thanks to Mark, we learned a lot, and earned a lot. We highly recommending MyRealty."
Tim and Rachel Donegan, Coquitlam, B.C. December 25, 2005

"After trying some of the discount realty services that are available and being completely dissatisfied, we found the solution that we were looking for with MyRealty.ca We had the ability to control our own listing, offer a competitive commission to the buyer's agent, and still sell our home quickly. MyRealty.ca was the perfect solution for us as we were looking to save on our selling commission and felt knowledgeable about the market in our area."
Heather McQueen, Vancouver, B.C. October 18, 2005

"With the help of MyRealty I was able to list my home and show it at my convenience. My home sold in under 3 months at a high market rate. I did not have the pressure of a [real estate agent] suggesting that I should lower the price. Mark was there to answer any and all questions in a very timely manner. I will use MyRealty again should I decide to sell and would recommend to all persons looking to save money on [real estate agent] fees to list with MyRealty."
Chimene Olynyk, Kamloops, B.C. August 28, 2005

"Our experience with MyRealty was tremendous. The process was made straight forward with the support of the website and when we had questions, they were answered by Mark within hours. Our neighbours decided to sell their home and they asked "how we did it". We relayed our experience and they too listed with MyRealty."
Dean Holmwood, Sooke, B.C. August 18, 2005

"My husband and I were concerned about paying out such a large chunk of our profits to a [real estate agent] for their commission, and remembered a friend telling us that they had used "myrealty.ca" more than once and were extremely pleased with the service. He said it's like having a "virtual" [real estate agent] there for you, guiding you and coaching you thru the whole process. We contacted myrealty.ca online and were impressed straight away ! Any questions we had, were answered promptly. Everything is on line, very informative and organized. We found Mark to be very professional, very helpful, and definitely knows the business which reflects on how he runs his ship. myrealty.ca has won us over and we would not hesitate to recommend myrealty.ca to anyone."
David and Sherry Montgomery, Abbotsford, B.C. August 2, 2005

"Great experience, much above expectations and rest of the competition. Will use again."
Sergey Okountsev, Port Coquitlam, B.C. July 22, 2005

"This is my first house sale ever. When I started to look for a [real estate agent] I was shocked at how much they charged in commission. Then I talked to friends who recently used a traditional [real estate agent] to sell their houses in today’s hot market. They were all dismayed at how little work their [real estate agents] did and how much money they took at the end of the deal. Then I found myrealty.ca and Mark Annable. I read through the web page and the simple directions on it on how to list our home on [my local board's MLS® system]. We talked it over and decided that it was worth a try as we had nothing to loose. Within a few days we had tons of [real estate agents] contacting us and wanting showing the house. I called and emailed Mark many times panicking fearing that I did not know what I was doing. He always returned my calls almost immediately and was calm and reassuring directing me on what steps to take at each junction of the sale. It took only 3 weeks to sell our house. It was fast and easy and Mark defiantly earned his small commission. I have recommended him to many of my friends and fellow police officers as an alternative to expensive [real estate agents] and will continue to do so. When I sell my place again I will defiantly be using myrealy.ca."
Lisa Byrne, Langley, B.C. July 8, 2005

"I sold a first house through myrealty.ca and was amazed by the support that was offered to me, mostly by Mark Annable himself. Swift answers to any of my questions and simple explanations to administrative process that home owners or homebuyers dread. I then had to sell a second house 2 years after; last February. I was quickly approached by famous companies promising me a quick sell and abundant service. That was not the case and I went back to myrealty.ca to see that it was the best means. I sold it not long after joining. I sincerely believe that this company was based on really saving money to people to buy or sell at a fraction of the cost of large Real Estate companies, without pretending that these transactions are complicated and demand to pay an agent to accomplish simple tasks. I already recommended myrealty.ca to friends and will keep doing it."
Danielle Houle, Hope, B.C. June 20, 2005

"What a great experience! We always wanted to know how one could list through [my local board's MLS® system] without having to pay the high commissions and we couldn't figure out a way. Thankfully, Mark found us. The website is very professional, as is every aspect of Mark's service. Everything we needed was provided for us, and any questions we had were answered promptly and thoroughly. It's obvious that the customer comes first with myrealty.ca. We love that kind of service and wouldn't hesitate to use myrealty.ca again."
Ron and Shannon MacLeod, Campbell River, B.C. June 4, 2005

"Your service was the best I have ever had in real estate dealings. Your professionalism and the unique service you offer was just what we needed to accomplish selling our home in 7 days. Again thank you, I still can't believe how quick you were to respond to our emails and or phone calls, it was quite impressive."
Daniel and Karin Turner, Kelowna, B.C. May 4, 2005

"This is the second home we have sold through your listing services and each time it has been a smooth, straightforward and highly rewarding process. You have always been quick to respond to any questions we had and the 'sales' process was great because we had total control over it. What was even more rewarding was when our Notary chuckled when explaining the sale expenditure breakdown and how unusually small the [real estate agent's] commission was compared to more conventional [real estate agent] based sales! The other important factor with your service is how seemless it is, our last property sale was on Quadra Island and we had absolutley no difficulties with you being based in Vancouver. In fact, it was a distinct advantage as we had significantly more interest from the Greater Vancouver region than similar properties on the island being sold by local realty agencies. We most certainly will continue to recommend your service to others and will likely make use of your service again in a few years. Thanks again for making selling our home a very enjoyable process."
Jennifer and Steve Hulme, Quadra Island, B.C. April 7, 2005

"We found the services of myrealty.ca to be extremely professional and helpful in the sale of our home in Courtenay, BC. What struck us most was the very well organized website, full of useful information. Secondly, we were impressed with the prompt responses from myrealty.ca when we had questions. Most importantly, though, we were grateful to have found a way to get [listed on my local board's MLS® system] at a very reasonable cost. We did end up selling privately, avoiding all commissions to [real estate agents], and subsequently saved thousands of dollars. We will definately use myrealty.ca again for future real estate transactions."
S.B., Courtenay, B.C. March 31, 2005

"Thank you for the wonderful frustration-free experience selling my house. I will never hire anyone to do what I can do myself with the help of yours at the price that is 10 times less then normal. You know how many times I went back and forth changing my mind about selling my house. And you made it easier by not penalizing for cancelling the service and locking my self into agreement to sell the house anyway if it was submitted to [my local board's MLS® system]. We waited for the right time to do it and you were their for us. The greatest part of all it is getting the cheque for almost the full selling price. Wow, there was almost no adjustments on the lawyer’s statement of proceeds."
Olga Stevens, Surrey, B.C. March 23, 2005

"To date we have listed 2 properties with myrealty.ca. We have had such great response that the 2nd property was sold within the first weekend of being listed. Mark Annable has helped with any questions we had and guided us through 2 non stressful sales."
Denis & Lynn Gauthier, Kamloops, B.C. February 4, 2005

"I am so impressed with the whole concept of myrealty.ca. Things went very smoothly with the closing of my house in Powell River... I have to say, initially I had the house listed with [another real estate agent] ... and all I experienced was pressure to lower my price...I am very happy with the results, and thank you very much for your help, especially when I was in the middle of those offers, and just needed some directives."
Virginia Iceton, Campbell River, B.C. September 3, 2004

"Thank-you for the best real estate transaction that I have experienced to date - everything happened as advertised. "
George McCutcheon, Crofton, B.C. May 25, 2004

"Myrealty.ca has been great and I will use it everytime I plan to sell my home because of the great assistance from you and the overall program. Thanks again!"
Jocelyne Pericas, Maple Ridge, B.C. April 2, 2004

"Thank you very much for all your support throughout the selling of our home. You were always there to give advice, look over contracts and answer any questions we may have had. You answered are calls and e-mails immediately and sent us any information we need promptly. Thank-you again."
Rhonda and Darcy Barish, Richmond, B.C. March 22, 2004

"Myrealty.ca offered the perfect combination for us - full sales exposure on [my local board's MLS® system] and direct support when we needed it from you, either by your prompt responses through email or by phone if I fealt I really needed to speak to a live person. The advice and experience shared by you directly or through resources on your website gave us all of the information that we needed to market and sell our property for an extremely "market sensitive" price. In fact, even though we paid almost the going commission to the selling [real estate agent] (which was completely our choice to set), we still calculate that we saved approximately $4000.00 by listing and selling with myrealty.ca due to your very limited costs. Because I had bought and sold a property with a [real estate agent] before in the traditional sense, I felt like I owed it to myself to try the myrealty approach and see how successful I could be in selling our Lower Mainland condominium. It was exciting to open our email everyday and see a new message titled "New Buyer Enquiry". I do admit I was quite apprehensive about being responsible for the paper work, but as I mentioned earlier with your support and that of an experienced notary it all flowed so easily as I now reflect. I would not hesitate in recommending this approach or using it again for my own sale. Thank you very much for offering an alternative in the business of real estate transactions. It worked for us."
N. and A. Chernen, Vancouver, B.C. March 20, 2004

"We just sold our house through myrealty and it couldn't have been easier. The process is simple, the savings are great and the house sold in less than two weeks! We recommend myrealty to anyone who wants to save money."
Stevin & Chrissy Ditty, Surrey, B.C. January 8, 2004

"We found myrealty.ca to be a wonderful, simple and sensible alternative to selling our home ourselves, (especially, since saving thousands of dollars in [real estate agent's] fees appealed to us). We had great success using myrealty.ca to sell our home. Myrealty.ca had information and several pictures of our place posted to their website in a very efficient and professional manner. Our listing agent/representative was extremely informative, honest, always available and more than happy to assist with any questions or concerns we had. Since having our home listed on mls.ca is one of the services that myrealty.ca provides (as is advertising any open houses we wished to have), we were able to reach prospective buyers on a grand scale. Enquiries from prospective buyers were directed to our attention promptly so that we could respond in a timely fashion. You don't have to be a genius to sell your home yourself, you simply need the assistance of myrealty.ca. We give full credit to myrealty.ca for helping us sell our home. Thank you!!"
Willow Hartig, Pitt Meadows, B.C. November 18, 2003

"I would like to say that without myrealty.ca I would not have had the success that I did in selling my house. The exposure that you afforded my property both with pictures on your own website and the access that you provided to mine assured the wide exposure that had to be the decisive factor in the final sale. The one-to-one help that you and your staff provided without delay in the expediting of the paper work was of the highest quality, and ensured a speedy and efficient transfer. My lawyer was impressed, my friends were impressed, and I was impressed and gratified. I wish you and your company the maximum possible success in the future, and I would recommend your services to anyone who is selling or buying a home. I have, in fact, already passed on your name to three people in that position."
Peter Mussallem, Madeira Park, B.C. October 6, 2003

"Mark, thank you very much for your personal, efficient and very professional myrealty.ca with [a listing on my local board's MLS® system]. We had tried to sell our house with a number of real estate agents but found that once they got our listing, that was it! Besides the very reasonable commission charged by myrealty.ca, we received a better selling price. Also we found an immediate response upon listing and had more buyers looking at our house with your service than the total of all previous agents! Thanks so much."
Marg. Boyle, North Vancouver, B.C. September 12, 2003

"Your personal "hands on" attitude was a tremendous help for me as I struggled to sell my property. [A listing on my local board's MLS® system] proved to be the best medium to market Lot 9. My effort with a personal web page needed and received proven professional assistance from your office for which I am very grateful. Keep up the good work!"
Barry Patterson, Kelowna, B.C. August 30, 2003

"To Mark at Myrealty.ca. Thank you Mark and your company for your willing and prompt assistance when needed and the expert guidance talking me through the PDF forms when I encountered a slight stumbling block. In reality the PDF forms you provide are very understandable and easily completed on line ready for printing. Perhaps the best testimonial came from my Lawyer who commented that he wished all his real estate undertakings were as easy as mine was for him. I took the completed forms to him and the purchaser took a copies to his Lawyer, the next call I got was to go and sign the completed deal, little wonder the Lawyer was so pleased. The first enquiry came to my house before I knew that you had already put the house on to [my local board's MLS® system]. As you know I sold the house in less than a month and not one day passed without at least 3 phone enquiries resulting in viewers, calls kept coming even after I had accepted the offer, of which I was content with bu the way, so I know that had I been willing to keep the house on the market I may have been able to fetch an even better price but I was very happy with the prospective purchasers and what is more important the swiftness with which dealing with "myrealty.ca" helped me bring about an uncomplicated conclusion to the deal. Considering that you gave me the same [listing on my local board's MLS® system] the the regular real estate companies give, I cannot understand why anyone would want to use a real estate agent and pay such high commision fees, for what? nothing more than you provided and very little effort on my part. The most important thing for me was that I was able to "SHOW" my house in the way I wanted to and not be jossled out of sight while an agent would show my house in a purely business like, impersonal fashion. After all it would be one of many on his list that day and he does not know the intimate details of ones home. When I showed my house I found it an enjoyable experience being able to be proud about this and that and those details go a long way influencing the prospective buyer. Go for "myrealty.ca" I say and forget the "others". Thanks Mark for a job well done for me."
Bill Norton, New Westminster, B.C. June, 2003

"Being a web-based service, I was expecting minimal service and human interaction. However, I was plesantly surprized with the quality and timely personal service provided by Mark and myrealty.ca. For people who are serious about selling their property, [a listing on my local board's MLS® system] is the way to go, and myrealty.ca provides [a listing on your local board's MLS® system] basically at cost. The service was very professional, comprehensive, and above all, saved me thousands of dollars."
Clark Lim, Burnaby, B.C. April, 2003

"Excellent coverage, professionally handled, immediate results, easy to use. Thanks Mark."
Peter Dobbs, Courtenay, B.C. February, 2003

"Mark, thank you for a valuable and cost-effective service! You helped make the sale of our home much easier than we expected, and demystified some assumptions we had about our own abilities in selling our home. It was also a great way for us to gain some insights into negotiating our next deal when we buy our next home."
Derek Sam, Burnaby, B.C. January 30, 2003

"You saved us about five thousand on [real estate agent's] fees. You come highly recommended from us."
Steve Messer, Maple Ridge, B.C.

"We would like to thank you for all your help and advice."
Traci & Domenic Spooner, West Vancouver, B.C.

"We just wanted to say thank-you for al your help with selling our home. We never thought selling our house would be this simple and easy."
Jas & Amritpal Nagra, Burnaby, B.C.

"...I saved a ton of money...I got immediate response from buyers and was pleasantly surprised to discover how smooth the sales process was to manage."
Shane Peden, Vancouver, B.C.

"...we found it much easier than using a traditional real estate agent."
Joseph J. Fellner, Vancouver, B.C.

"We saved a bundle on the commission on the listing agent side...I wish you all the best."
Brenda Arnold, Burnaby, B.C.

"...we tried to sell our townhouse ourselves, with little success in attracting qualified buyers...once we listed...we got immediate response from [real estate agents] and clients who were ready to buy. Best of all we saved a lot of money."
Allan and Michelle Saugstad, Vancouver, B.C.

"We had a reasonably good response to our home-made 'For Sale' sign, but weekly ads in the major daily were running us into higher costs. When we saw the chance to put our property on [my local board's Multiple Listing Service®] at very reasonable rates, we jumped. Competent and friendly advice guided us through the documentation and led to a happy ending with a sale."
Wm. D. Thompson, West Vancouver, B.C.

"...thank-you for all your help with the quick sale of our apartment. It went so smoothly that we have recommended your company to our friends and will probably do this way when we sell again."
Jennifer Matthews, Vancouver, B.C.

"The main thing from our standpoint was to gain access to [my local board's MLS® system] - which you provide at a very reasonable cost, we estimate that we saved about $5,500-."
Al Moran, Langley, B.C.

"Just a quick note to thank you for all the support you provided when we were selling our home...Our questions were quickly answered and your support was outstanding. Each time we called or sent an e-mail the response time was within the same day, often a couple of hours." "...our townhome was listed with a [real estate agent] for several months. We had a great deal of interest, however, as we needed to compensate for the [real estate agents] commission, we were priced over the market and failed to sell our home." "We have already shared our success with our friends and we are confident that ...they will enjoy the same professionalism, outstanding service and success that we did when selling our home."
Ken and Kim Cousins, Port Coquitlam, B.C.